Ring Desk Phone Before Desktop/Mobile App

16 replies
4391 views

I was wondering if we could configure the RC desk phone to ring before the desktop and mobile apps? It would also be nice to separate the desktop and mobile apps to configure them on their own as well.

BeckyHAnswer

Community Manager

Hey, all! This has been implemented. Here is the Knowledge Base article for this feature: https://support.ringcentral.com/mvp/phone/call-handling-forwarding/rearranging-ring-order-of-numbers-devices.html

Show previous replies

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admin-23

New Participant

I agree, this should be a priority, after paying a lot for our phones, we don't use them to answer calls!

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jared-2

Participating Frequently

Please continue to vote for this NEEDED item here:

https://ideas.ringcentral.com/ideas/ENTCOM-I-231

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jared-2

Participating Frequently

And suddenly, it appears that this feature has been implemented? All I can say is, as of right now, I can move our Yealink hard phones to position #1 in the ring order... Yay!!!

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ben-weeks

New Participant

I"m able to move Poly/Polycom phones into the #1 ring order position.