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New Participant
October 13, 2020
Question

Ring to user's physical phone first?

  • October 13, 2020
  • 4 replies
  • 528 views

I wish there was a feature to ring the user's physical phone first and not the app.

4 replies

October 13, 2020

Hello @Rockhouse Marina! You can share this idea HERE. We will update it once it is available. Thank you!

The First Step
January 27, 2021

We just migrated to RingCentral and have found this to be a major flaw for our organization.

New Participant
July 27, 2021

This has been an ask for years. And now that we're heading back to the office it really is necessary.

The First Step
July 27, 2021

The default order is still apps. Feature request is here

https://ideas.ringcentral.com/ideas/CUSTCOM-I-1504

Please vote for this feature