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New Participant
Jun 2, 2022 7:04 AM UTC
Question

Ringcentral desktop app randomly logs out and crashes

When I am using my Ringcentral desktop application, it momentarily logs and/or crashes from time to time and I am not too sure why. Has anyone else had this issue?

1 reply

BeckyH
Community Manager
Community Manager
Jun 2, 2022 3:07 PM UTC

I haven't heard about any other customers with this issue. Have you uninstalled and reinstalled the app? I know it's a common answer, but often addresses these kinds of one-off issues.
If this doesn't help, create a case with the Support team so they can assist in some troubleshooting.

If the Community team can assist, please reach out at Community.Support@RingCentral.com