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The First Step
Dec 30, 2022 3:39 PM UTC
Question

RingCentral Disabled Calling Number (outbound)

We keep getting a message from RingCentral saying "this number has been disabled. please contact your admin or ringcentral support" and I never disabled a number. I have no idea how this even got disabled.


Any clues on how/why RC disabled outbound calls to a number?

1 reply

BeckyH
Community Manager
Community Manager
Jan 3, 2023 10:50 PM UTC

Hey, @Adam D. Ramczyk Sounds like someone from the team helped with your issue with information on whitelisting.
If this did not help, please reach out to the Community Team and we'll be glad to look into this further. Community.Support@RingCentral.com