RingCentral is using your Microphone (RingCentral Desktop App for Mac)

Forum|Forum|5 years ago
March 23, 2021
2 replies
451 views

I am using the Ring Central Desktop App for Mac and an antivirus program. Now, my antivirus is reporting that Ring Central's desktop app is constantly using the microphone even though I have not placed or received a call.

I am concerned as to why it would do this continually throughout the day.

Mary-Community_Moderator

Community Manager

Hi @rene-campbell, can you please send us a screenshot of the message you're getting?

M

mark-kulich

The First Step

I am having a similar issue. I don't have antivirus installed but macOS will occasionally indicate that RC is using my microphone even when I'm not on a meeting or call. Somewhat annoying and concerning to see. If I quit and restart the RC desktop app macOS will stop showing the mic in use indicator.

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