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New Participant
Mar 28, 2025 2:30 PM UTC
Question

RingCentral Softphone not showing all options, Phone, Text, Fax, and Contacts options are missing.

 

1 reply

Crystal_
Community Manager
Community Manager
Mar 31, 2025 7:39 PM UTC

​@GELLE  Have you previously accessed these options in our app, or is this your first time logging in? Could you please try logging in to the web app (https://app.ringcentral.com/) and check if you experience the same behavior? Additionally, please send the email address you used to log in via private message so I can investigate from our end.