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New Participant
Aug 7, 2022 12:36 AM UTC
Question

Rollover over lines - If first extension doesn't answer

inbound call into our main number. user presses option 1 for sales. If no-one answers, can it automatically roll to next extension?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Aug 9, 2022 3:05 PM UTC

Hi @james guajardo, is your Sales a Call Queue extension?