Salesforce Integration

Forum|Forum|4 years ago
August 12, 2022
1 reply
508 views

Can we opt to not use the phone CTI and just log all calls automatically?

Community Manager

RingCentral for Salesforce CTI makes it easy to log calls as tasks in SFDC. Without the CTI, you could use our APIs and an iPass solution such as Workato or Zapier to log calls.

https://www.workato.com/integrations/ringcentral%2Bworkato_track

https://www.ringcentral.com/apps/zapier-integration

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