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New Participant
Sep 20, 2022 10:14 PM UTC
Solved

Setting Up Priority in Queues by incoming call numbers

I am trying to see if my system has the capability of creating Queue priorities based on incoming caller IDs. So if a customer is a higher priority they get put to the front of the line.

Mary-Community_Moderator
Community Manager
Sep 21, 2022 5:28 PM UTC

This is currently not a feature, @Devon Taylor. You may submit a feature request at https://support.ringcentral.com/new-case.html.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Sep 21, 2022 5:28 PM UTC

This is currently not a feature, @Devon Taylor. You may submit a feature request at https://support.ringcentral.com/new-case.html.