Setting Up Priority in Queues by incoming call numbers

Forum|Forum|3 years ago
September 20, 2022
1 reply
403 views

I am trying to see if my system has the capability of creating Queue priorities based on incoming caller IDs. So if a customer is a higher priority they get put to the front of the line.

call queues

Best answer by Mary-Community_Moderator

This is currently not a feature, @Devon Taylor. You may submit a feature request at https://support.ringcentral.com/new-case.html.

Mary-Community_ModeratorAnswer

Community Manager

This is currently not a feature, @Devon Taylor. You may submit a feature request at https://support.ringcentral.com/new-case.html.

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