Skip to main content
The First Step
Mar 14, 2022 6:33 AM UTC
Solved

Show unknown user number while receive call

Hello,

When i receive any unknown number than in widget shown no name but in admin portal when i show call log than shown name.

So can we shown than name whenever receive any unknown number which is not saved in out contact list.

Mary-Community_Moderator
Community Manager
Mar 16, 2022 4:19 PM UTC

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Mar 16, 2022 4:19 PM UTC

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

The First Step
Mar 18, 2022 3:37 AM UTC

We have premium account but can't shown name in ring central widget so how can i enable that?