Showing Call Queue number as caller id

2 replies
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Good morning. Is there a way to have the call queue number shown as the caller id? Its not a company number therefore we cannot select it in the caller id dropdown but is there any way to show this as caller id when its a call queue? thanks all

caller id

Joe CacheAnswer

RingCentral VIBE Royalty

Assumption is that you are talking about the incoming CID when you get a call?

If so the current options are the ones found in the Call Queue:

Or, are you talking about when you make a call out - selecting the CID from that drop-down?

Joe CacheAnswer

RingCentral VIBE Royalty

Assumption is that you are talking about the incoming CID when you get a call?

If so the current options are the ones found in the Call Queue:

Or, are you talking about when you make a call out - selecting the CID from that drop-down?

N

Newbie User

Author

The First Step

Yes, thank you, I was talking about making a call out, I realised earlier today the number is actually available in the drop down for us to choose from.

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