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New Participant
February 3, 2026
Question

Simple way for user to select different outgoing lines or phone numbers

We want to be able to select differet outgoing numbers for different types of calls. Need an easy way to select at phone. We used to use a dial prefix (ie- 7, 8, 9) to select. 

    1 reply

    john_thephoneguy
    Participating Frequently
    March 5, 2026

    you should be able to set the user role Outbound Caller ID 

    after that the user will see a drop down in my caller id to then select the number to out pulse.  ignore the red arrows was just redacting my phone numbers