SMS logs from Admin

3 replies
1898 views

Can I see from my Admin account a log of SMS sent by users on our account?

Employee

Just updating this old thread as this comes up often on google search. This is for the benefit of new comers to this page.

Yes, since Sept, 2022 we do have capability in admin portal for customer admins to check SMS usage logs. Once admin logs in to https://service.ringcentral.com/, please go to Reports -> SMS logs. You have an option to view up to last 60 days of usage logs on screen, and also can click on download and export sms logs as a CSV for up to 1 year.

Regards

Gurpreet Singh

GPM, RingCentral Platform

G

gurpreetsinghAnswer

Employee

Just updating this old thread as this comes up often on google search. This is for the benefit of new comers to this page.

Yes, since Sept, 2022 we do have capability in admin portal for customer admins to check SMS usage logs. Once admin logs in to https://service.ringcentral.com/, please go to Reports -> SMS logs. You have an option to view up to last 60 days of usage logs on screen, and also can click on download and export sms logs as a CSV for up to 1 year.

Regards

Gurpreet Singh

GPM, RingCentral Platform

Mary-Community_Moderator

Community Manager

Thank you @Gurpreet Singh!

M

matt-gregory

The First Step

What ROLE checkbox controls this if I want give a supervisor access to SMS Logs? I can't seem to create custom role that has the same Reports options that SuperAdmin does. Thanks.

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