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The First Step
Oct 28, 2025 6:53 PM UTC
Question

Spam voicemails - the audio appears silent or garbled but RC transcribes it into text

In the last week I had a couple of voicemail messages that did not make sense.  They appeared in some way malicious but I can’t figure out the angle. 

One sounded completely silent but had a somewhat natural but nonsensical text and another one was completely garbled and incomprehensible to me but again the automated transcription came pretty clear.  It feels like hidden nonsense messages within audio but I can’t figure out what could be the use.  

3 replies

Mary-Community_Moderator
Community Manager
Community Manager
Oct 31, 2025 4:32 PM UTC

​@arykhlov ,
To help investigate this issue more thoroughly, please submit a support ticket using the link below so our technical team can review your account and the messages in detail: Submit a case here

Once the ticket is submitted, the team will be able to assist you further and provide guidance on what might be happening.

arykhlovThe First StepAuthor
The First Step
Nov 3, 2025 6:53 PM UTC

Will do.  Now I even have a sample with a legit voicemail + click + 5 minutes of silence that’s still transcribed into some nonsense.  

BeckyH
Community Manager
Community Manager
Nov 3, 2025 6:56 PM UTC

Will do.  Now I even have a sample with a legit voicemail + click + 5 minutes of silence that’s still transcribed into some nonsense.  

That’s good! If you have samples, support loves that!
Let us know if you don’t get what you need!