Skip to main content
New Participant
Aug 2, 2022 11:02 PM UTC
Question

Stop Call Recordings from Expiring?

I keep searching for call recordings that are over two months old and finding that they aren't showing up. Do I have to manually pull all of these monthly or what's the deal? I purchased unlimited data storage for the call recordings through RingCentral but it doesn't appear to be working.


    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Aug 3, 2022 4:38 PM UTC

    Hi @Whitfield Hyman, may I know how was the purchase made? Is it when you signed up?