Skip to main content
To homepage To homepage
A
AnitaN
New Participant
May 19, 2025
Question

Switching audio calls to video

  • May 19, 2025
  • 1 reply
  • 40 views

Does the other user need a specific type of phone to accept a video call request from RingCentral? 

    1 reply

    ByrneReese
    Community Manager
    ByrneReese
    Product Manager
    May 20, 2025

    Video calls can only be accepted from a computer or device that supports video. That would be:

    • The RingCentral desktop app
    • The RingCentral mobile apps
    • The web version of the desktop app
    Terms & ConditionsAccessibility statement
    PRODUCTS
    RingEX
    Message
    Video
    Phone
    OPEN ECOSYSTEM
    Developer Platform
    APIs
    Integrated Apps
    App Gallery
    Developer support
    Games and rewards

    RESOURCES
    Resource center
    Blog
    Product Releases
    Accessibility
    QUICK LINKS
    App Download
    RingCentral App login
    Admin Portal Login
    Contact Sales
    © 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice