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The First Step
Mar 24, 2023 5:46 PM UTC
Solved

TCR - Can numbers be added/removed from campaign

Once numbers have been linked to a campaign and you click Done can the list of numbers be modified?

Mike Stowe
Community Manager
Mar 24, 2023 6:04 PM UTC

Yes, you may add or remove numbers from a campaign at any time. When adding a new number (that is not yet enabled for SMS) you should expect SMS to be enabled within 72 hours (typically within 15 minutes).

Please note that if you remove a number from a campaign and do not reassign it to another campaign, SMS will be disabled on that number.

2 replies

Mike Stowe
Community Manager
Community Manager
Mar 24, 2023 6:04 PM UTC

Yes, you may add or remove numbers from a campaign at any time. When adding a new number (that is not yet enabled for SMS) you should expect SMS to be enabled within 72 hours (typically within 15 minutes).

Please note that if you remove a number from a campaign and do not reassign it to another campaign, SMS will be disabled on that number.

The First Step
Mar 24, 2023 6:11 PM UTC

Awesome. I wanted to do a quick run through documenting the process before I started updating all my locations and was concerned it would be locked.

Thank you!