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New Participant
Oct 31, 2024 3:49 PM UTC
Question

TCR Registration Madness - consent outside of website??

I’m on my 7th go round on this.  My latest message is now:  

  • Insufficient detail provided for Consent section when opt-in consent occurs outside of website

Can anyone please provide some insight on what this means?  Is this a matter of adding another line to a privacy policy?  We dont use texting for marketing or cold reaching out.  This has been a nightmare without guidance.

2 replies

BeckyH
Community Manager
Community Manager
Nov 5, 2024 5:52 PM UTC

Sorry, @Cpeck for the delay in my response. I wanted to make sure I understood what was happening with your registration. 
I am working with the TCR team and will email you with some information and a contact.

New Participant
Mar 25, 2025 5:11 PM UTC

​@BeckyH  can you help me also?  I have gotten the same message and I can’t figure out what we are missing.