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New Participant
Aug 28, 2024 7:35 PM UTC
Question

This redirect failed because URL blocked.

Whenever I try to log in I get this error “This redirect failed because URL blocked. Please contact our support.”

    7 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Sep 9, 2024 3:13 PM UTC

    Hello @MDAGUMAN, Could you please elaborate on how you're logging in?

    New Participant
    Sep 13, 2024 3:57 PM UTC

    I have this exact same issue trying to log in through the Ring Central website, using Microsoft Edge as my web browser. I type in my username and password and am greeted with that same message.

     

    New Participant
    Sep 20, 2024 11:49 PM UTC

    This redirect failed because URL blocked. Please contact our support.

    Same message, using Chrome, Opera and/or Safari.

    New Participant
    Oct 25, 2024 7:30 PM UTC

    I’m having this problem on all browsers that I try. 
     

    Crystal_
    Community Manager
    Community Manager
    Oct 28, 2024 2:50 PM UTC

    I’m having this problem on all browsers that I try. 
     

    If you're accessing a saved or bookmarked link, please try re-entering the address manually in a new tab or browser. This can help refresh the page connection and may resolve any loading issues.

    New Participant
    Dec 6, 2024 3:49 PM UTC

    I have a user reporting this problem. I had him try manually and use the Google link/button for single sign on and he receives the same message.

    Note: This was never a problem till today and all users sign in this way and no one else has reported this.

    I looked in the support site and found no solution and then found this in the community site, but I see no recommendation or solution.

    Has anyone found a solution or workaround?

     

    Thanks,

     

     

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Dec 9, 2024 6:58 PM UTC

    I have a user reporting this problem. I had him try manually and use the Google link/button for single sign on and he receives the same message.

    Note: This was never a problem till today and all users sign in this way and no one else has reported this.

    I looked in the support site and found no solution and then found this in the community site, but I see no recommendation or solution.

    Has anyone found a solution or workaround?

     

    Thanks,

     

     

    Hi ​@ccramm,

    If the user is still experiencing this issue after troubleshooting steps like refreshing or reloading the webpage, please submit a ticket at https://support.ringcentral.com/new-case.html for further assistance.

    Thank you!