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The First Step
May 18, 2021 3:14 PM UTC
Question

Time Zone default on meetings invitation

When I schedule a video meeting on the new Desktop App, it defaults to UTC-05:00 America/Bogata.

Is there a way for it to template to UTC-5:00 US/Eastern? It is ridiculous that I have to change the time zone every time I set up a meeting.

6 replies

Mary-Community_Moderator
Community Manager
Community Manager
May 18, 2021 7:55 PM UTC

@robin12, is this for RingCentral Video or RingCentral Meetings?

robin12The First StepAuthor
The First Step
May 19, 2021 1:58 PM UTC

Looks to be RingCental Video Meetings. This is when I try to schedule from the new Desktop App.


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The First Step
Jul 19, 2021 10:04 PM UTC

I'm following this - we are having this same issue and my CEO is beyond frustrated.

New Participant
Jul 22, 2021 1:37 AM UTC

@Mary-Community_Moderator I submitted a ticket for this issue. I submitted my ticket on July 9 - 13153542 , and have received no response.

New Participant
Jul 22, 2021 1:37 AM UTC

@Mary-Community_Moderator I submitted a ticket for this issue. I submitted my ticket on July 9 -13153542 , and have received no response.

New Participant
Jul 22, 2021 5:34 PM UTC

@shannon-maggs Ring Central is saying it is a new feature, and we need to wait until sometime later this year for it to be ready.

I have a similar challenge, and needing to constantly remember to change the time zone is frustrating.