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The First Step
Feb 20, 2019 4:37 PM UTC
Question

Transferring Call - Beep Upon Completion

When transferring a call, the receiving party is not notified when the transfer is completed. It would be nice if there was an audible beep sound to indicate that the transfer has been completed so the receiving party knows when to start talking. The transfer is so silent that the receiving party is unaware that the transfer has been completed.

2 replies

The First Step
Mar 15, 2022 10:45 PM UTC

Sorry but despite being voted for this still is not implemented years later, you can vote for it here:

https://ideas.ringcentral.com/ideas/PLATFORM-I-8

Add an audio tone between calls being transferred


https://ideas.ringcentral.com/ideas/CUSTCOM-I-2576

Notification once the call has been conferenced or transferred (a beep or a whisper)


The First Step
Jun 13, 2022 7:19 PM UTC

Sad to hear because that is one the problems I am facing right now. The company is having issues realizing when the call transfers properly...