transferring calls

3 replies
388 views

can't transfer calls anymore on the mobile app? It use to work but now it don't come up to choose the transfer button?

phone

The First Step

I have been sending out "friendly reminders" to my Users to replace the app not only on their desktop but also on their mobile phones with the "new" unified app. Some "get it" and others, well let's just say I need to keep sending the "friendly reminder."

Here is the link:

https://www.ringcentral.com/apps/rc-app

Mary-Community_Moderator

Community Manager

Hi Angie,

Which app are you using? Is it the one with an R icon or phone symbol?

W

wendy-bc

Answer

The First Step

I have been sending out "friendly reminders" to my Users to replace the app not only on their desktop but also on their mobile phones with the "new" unified app. Some "get it" and others, well let's just say I need to keep sending the "friendly reminder."

Here is the link:

https://www.ringcentral.com/apps/rc-app

BeckyH

Community Manager

@Wendy Busse-Coleman Keep us updated on how this goes with your users and if there is anything missing that we can provide to make it easier!

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