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New Participant
Feb 12, 2020 6:37 PM UTC
Question

Two IVR menus - one for business hours and one for non-business hours?

We'd like to set up two IVR menus - one for business hours and one for after hours. We'd like to switch to the after hours menu during lunch or when we're all out on appointments. Is there a way to automate changing IVR menus from business to non-business and then another way to "flip" to the non-business hour menu when we're all out?

    2 replies

    Community Manager
    Feb 18, 2020 11:09 PM UTC
    Hey Al, 

    Check out this article. 
    The First Step
    Oct 8, 2022 9:32 PM UTC

    That link no longer is valid.