+4I successfully registered my number and got it approved.Ā I can receive SMS, but cannot reply because it still says Iām not registered.Ā Everything in the RingCentral admin portal indicates that I am already registered.
I would recommend creating a case. This may need a reset from Telco Ops.Ā
When you create the case, send me the case. number and Iāll follow up with it.Ā
No need to create a case.Ā I had a hunch that if I closedĀ the RingCentral app and logged back in, that it might pick up the approved status.
It worked!Ā IĀ can now receive and send replies using the Windows app.
It would be nice to have the app updated so that it gets real-time status for things like this, but this simple stepĀ seems to be a reasonable work-around in the meantime.
Maybe I still need to create a ticket for another issue.Ā If I make a voice call to this SMSĀ number , I get āNumber Not Validā.Ā Does that mean that the porting process is incomplete or that this number is SMS-only and cannot receive voice calls?
Thanks!
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