Question

Unable to send SMS to a 5-digit number

Forum|Forum|9 years ago
March 15, 2017
9 replies
2153 views

tabayoyon
New Participant

Good day! Is it possible to send SMS on a 5-digit number? Example would be the screenshot below. I am getting an error message when sending SMS to this number. 59963 is the recipient of the SMS.

A

Anonymous
Forum|Forum|9 years ago
March 16, 2017

No, sorry. It will work of course work with a 10 digit number but anything less than that they system searches for an extension within the account.

Mike

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Z

zarios-hair-salon
The First Step
Forum|Forum|8 years ago
August 17, 2017

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.

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J

jeremy
The First Step
Forum|Forum|7 years ago
April 4, 2019

2 years on and this is still a problem?

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B

billing123
New Participant
Forum|Forum|6 years ago
November 20, 2019

Like

B

bob-robinson
The First Step
Forum|Forum|6 years ago
January 24, 2020

I get that RingCentral views shorter numbers as extensions, but why can't it be a prompt? "Is this an extension or a short code you are responding to?"