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The First Step
khouserThe First Step
The First Step
Nov 11, 2021 8:25 PM UTC
Question

Unpublished extension?

I'm new, so maybe I just do not see it...but how can I make sure an extension does NOT show in the Ring Central app list of extensions? This is a security issue.

1 reply

Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
Nov 11, 2021 8:55 PM UTC

Hi Kathy, there is no option to hide an extension in the RingCentral app. It will appear as one of the company contacts.

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