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The First Step
Dec 4, 2025 5:32 PM UTC
Solved

username change on ringcentral

hi,


ive contacted the [removed by moderator] .. but i didnt get any response. is there anyway i can change my username and email for my number?

    Mary-Community_Moderator
    Community Manager
    Dec 4, 2025 6:18 PM UTC

    hello,

    i meant for thedialer? the app.ringcentral one.

     

    Thanks for clarifying. It needs to be updated in the Web Portal.
    Can you access https://login.ringcentral.com?

    You can make the changes by following this guide:
    https://support.ringcentral.com/article-v2/How-to-Update-User-Own-Email-Address.html

    5 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Dec 4, 2025 6:05 PM UTC

    Hi ​@medz123, are you referring to the username and email for the Community?

    medz123The First StepAuthor
    The First Step
    Dec 4, 2025 6:07 PM UTC

    hello,

    i meant for thedialer? the app.ringcentral one.

     

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Dec 4, 2025 6:18 PM UTC

    hello,

    i meant for thedialer? the app.ringcentral one.

     

    Thanks for clarifying. It needs to be updated in the Web Portal.
    Can you access https://login.ringcentral.com?

    You can make the changes by following this guide:
    https://support.ringcentral.com/article-v2/How-to-Update-User-Own-Email-Address.html

    medz123The First StepAuthor
    The First Step
    Dec 4, 2025 6:46 PM UTC

    Got this. Thank you. i will try to reach out for our admin team to change the email. 

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Dec 4, 2025 7:23 PM UTC

    Got this. Thank you. i will try to reach out for our admin team to change the email. 

    You’re welcome! Let me know how it goes! :)