Skip to main content
New Participant
Aug 19, 2024 9:40 PM UTC
Question

Using full function of wireless headsets with Desktop app

I don't want to buy a Plantronics or Jabra headset. Is there a way to make other wireless headsets/ear buds fully functional when using the RC Desktop phone app on computers running Windows 11?

    1 reply

    Participating Frequently
    Aug 21, 2024 5:22 PM UTC

    If you’d like to use the “Call Control” features, you’ll have to purchase a compatible headset.

     

    https://partnersupport.ringcentral.com/article-v2/Integrating-your-headset-with-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US