Voicemail PIN not working on deskphone

3 replies
1424 views

When changing the voicemail PIN it is not working on our deskphones (Polycom VVX 450). Maybe there is a delay but its been about 15 minutes and another user and I still cannot check voicemail from the desk phone.

We can view the voicemail from the app or web, but some users prefer to use the deskphone.

Mary-Community_Moderator

Community Manager

Hi @Josh Guilliams, have you tried rebooting the device after making changes?

J

jguilliams

Author

The First Step

I did not reboot the phone, but I did just try 2 hours after I changed my PIN and it works now. There just must be a delay in how long it takes to update.

thanks!

A

Anirban2396911020

The First Step

@Josh Guilliams One of my friend faced the same issue with his deskphone after updating voucemail pin. It takes a while to reflect the changes.

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