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New Participant
October 16, 2023
Question

Voicemail-to-text for IVR voicemails?

  • October 16, 2023
  • 1 reply
  • 143 views

I understand that we have voicemail transcription for our extensions, but what about IVRs? Under the MVP settings, we do not have queues created, just individual IVRs on the RingCX platform. Is there an option or setting that I am just missing?

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    October 17, 2023
    I'm sorry, Devon, but this feature is currently not available. However, you can go to https://ideas.ringcentral.com/ and add a feature request. Our team regularly reviews these requests and tries to implement them in the future updates.