When a voicemail is left, it’s accessible in the Admin Portal and received as an email notification, but not in the RingCentral App. How can we access voicemail in the app, and, Can multiple users see the voicemail, and, If one user listens to the voicemail, will it mark it as “read” for all other users?

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Question

Voicemail unavailable in the RingCentral app

When a voicemail is left, it’s accessible in the Admin Portal and received as an email notification, but not in the RingCentral App.

How can we access voicemail in the app, and,
Can multiple users see the voicemail, and,
If one user listens to the voicemail, will it mark it as “read” for all other users?