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The First Step
Apr 14, 2022 7:42 PM UTC
Question

Why does RingCentral keep logging out application users?

I have uses on the RingCentral application and they keep getting logged out. It is random. How do I fix it. They are also logged in to the RingCentral Salesforce application.

1 reply

BeckyH
Community Manager
Community Manager
Apr 14, 2022 8:14 PM UTC

I haven't heard about this behavior recently from any other customers.
Have you reached out to Support to troubleshoot this issue?