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New Participant
Aug 1, 2023 7:15 PM UTC
Question

Why does the app crash when changing the background?

Multiple times when in a video meeting, we have had issues where if you attempt to change the background, the application crashes. Is this a known issue and how can we fix it?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Aug 1, 2023 8:13 PM UTC

Hi @109 - Connor Lee, please submit a ticket to Tech Support to further investigate this issue.

https://support.ringcentral.com/new-case.html