Why doesn't my Bluetooth headset work with RC desktop app?

Forum|Forum|4 years ago
October 20, 2021
1 reply
416 views

My Microsoft Surface2 Bluetooth headset works with every other desktop app I have. It will not work with RingCentral's desktop app, nor with the Chrome extension. My audio settings are all correct. What's going on?

ringcentral app

A

Anirban2396911020

The First Step

You can check with RingCentral tech support once regarding this here

https://support.ringcentral.com/contact-support.html

and the blutooth headphone that supports RingCentral apps. They can help you.

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