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The First Step
Oct 5, 2022 3:05 PM UTC
Question

Why when i have a missed call does it shows up twice on my caller ID

all missed calls show up 2x's on my caller ID

6 replies

Mary-Community_Moderator
Community Manager
Community Manager
Oct 5, 2022 5:09 PM UTC

Hi @Debrah Brooks , can you please send a screenshot he so we can check?

debbie-5The First StepAuthor
The First Step
Oct 5, 2022 5:25 PM UTC

@Mary-Community_Moderator

Mary, it's on my phone not my computer..how would i send a screen shot here?


Mary-Community_Moderator
Community Manager
Community Manager
Oct 5, 2022 5:40 PM UTC

How about in your desktop app? Is it also the same?

debbie-5The First StepAuthor
The First Step
Oct 5, 2022 7:12 PM UTC

Ios i believe

debbie-5The First StepAuthor
The First Step
Oct 5, 2022 7:15 PM UTC

I'm thinking its a setting someplace but i have not got a clue where that might be

Mary-Community_Moderator
Community Manager
Community Manager
Oct 5, 2022 7:32 PM UTC

Oh! you mean the desk phone. What's the make & model of your desk phone?