question

William Reulein avatar image
William Reulein asked ·

Meetings API permission

According to the following posts on the developer forum, we need to make a request to devsupport@ringcentral.com enable the Meetings API.

We have sent an email to devsupport@ringcentral.com a few days ago with the request and still have not received a response.

Can someone here help ?


https://forums.developers.ringcentral.com/questions/8965/user-needs-to-have-meetingsrecordings-permission.html

https://forums.developers.ringcentral.com/questions/7925/in-order-to-call-this-api-endpoint-user-needs-to-h-3.html

meetings
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Phong Vu avatar image
Phong Vu answered ·

What is your sandbox main company number?

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Can you do mine too?

+442038805688

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We are having the same issue, and our sandbox is: +17322764526. Can we get this permission added as well? We have been in conversation with Dev Support for two weeks, and they continue to tell us to confirm we are Super Admin users, which we are.

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William Reulein avatar image
William Reulein answered ·

The sandbox number is +19294586103

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I am having trouble to login my admin tool to enable the meeting feature for your sandbox account. I will do it as soon as the problem is solved.

Remember that you can only create and manage meeting in sandbox but you can't use meeting app under sandbox environment.

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CBH FAX avatar image CBH FAX Phong Vu ♦♦ ·

my number is +13133982859 and urgently need this feature so please do this as soon as possible.

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Done!

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pat-lewis8094 avatar image
pat-lewis8094 answered ·

To all finding this post in 2020 or later. When we tried to get this working this year, we had to have the RC dev team move our API to full production for testing on our full account, not the test environment. It seemed like the RC dev team members did not know why the actions would not work on the test environment, but finally moved us to using the true account instead of the testing environment.
Hope this helps

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teresa-b13989 avatar image
teresa-b13989 answered ·

I am having the same issue with my sandbox developer account not being able to access the meetings.

main sandbox number: +13128589286


{"errorCode":

"CMN-408"

"message":

"In order to call this API endpoint, user needs to have [Meetings] permission"

}

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Enabled. Please try again.

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Joshua Blavins avatar image
Joshua Blavins answered ·

We are facing the same issue;

@Phong Vu


is this possible for our account +442045187322

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Are you sure you got the same error? I see Meeting caps was already enabled for your sandbox account.

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