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The First Step
Feb 11, 2022 6:56 PM UTC
Question

RingCentral Blocking Numbers -Admin Level

Good morning RC Community,

It is true that RingCentral does NOT have a way to block any number at the admin level across all accounts?, that it has to be done one by one?.

RC is great tool, but seriously with all spams going around, it is extremely important due to security reasons.

Thanks

3 replies

The First Step
Feb 11, 2022 7:17 PM UTC

I've been adding Blocked numbers to the user that identified the spam. I've also been adding the Blocked number to the Super Admin user account... this achieved the 'global' block for us. See if that works for you.

The First Step
Feb 11, 2022 7:19 PM UTC

1644607080994.png

Here's RingCentral's notice on the 'Blocked Calls' for the Super Admin account

The First Step
Feb 11, 2022 7:35 PM UTC

Yes, the Super Admin user itself, makes sense.

Thank you so much Brandon!