question

Prajakta Joshilkar avatar image
Prajakta Joshilkar asked Tyler Liu commented

The Number you have dialed is temporality unavailable.!

Hello ,

I'm using RingCentral Webphone. I tested it with my sandbox credentials so it is working fine means I'm able to call to a particular number ... but when I switch from sandbox to production credentials I'm getting the response where provider says that "the number you have dialed is temporarily unavailable , good bye" can anybody help me out what is wrong ..!

call handlingerrorsproblem
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Phong Vu avatar image Phong Vu ♦♦ commented ·

What is that RingCentral Web phone?

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Prajakta Joshilkar avatar image Prajakta Joshilkar Phong Vu ♦♦ commented ·

Hi,

I am calling Ringcentral WebPhone to this ringcentral-web-phone/index.js at master · ringcentral/ringcentral-web-phone (github.com) .

Thank you!

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Prajakta Joshilkar avatar image Prajakta Joshilkar Prajakta Joshilkar commented ·

@Tyler Liu did you know about this error!


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Prajakta Joshilkar avatar image
Prajakta Joshilkar answered

@Phong Vu did you know what is the problem..?


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys