How to turn off High Volume SMS for a number?

4 replies
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We previously applied for HV SMS with two numbers, and now we want to turn off HV SMS in one of them(end with 3316) so that we can send normal SMS in the RingCentral app.

high-volume sms

PhongVu

Community Manager

Use the same form which you used to request for HV SMS provision.

G

gaofeng

Author

The First Step

Thanks, we have submitted a request for number 917672xxxx.

G

gaofeng

Author

The First Step

Now we log in to the RingCentral APP with this number and still can't send SMS, prompting "Text messaging is not enabled for this number. Your admin may need to register this number with TCR enable SMS, or take other actions."Do we need to re-register TCR to enable SMS for this number?

G

gaofeng

Author

The First Step

Now we log in to the RingCentral APP with this number and still can't send SMS, prompting "Text messaging is not enabled for this number. Your admin may need to register this number with TCR enable SMS, or take other actions."Do we need to re-register TCR to enable SMS for this number?

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