Cannot create meetings in developer sandbox account - why am I receiving [Meetings] permission required error?

8 replies
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Hi,

I'm using the sandbox account https://service.devtest.ringcentral.com for testing api.

I tried to create meeting using API, but I'm getting this error

[errorCode] => CMN-408   [message] => [Meetings] permission required    I have granted my app the permission to access and update Meetings. but still no luck.

Also there is not option for meetings in UI too.

A

ak

The First Step

What is the meetingType that you are trying to create? Could you provide the API request ( including the HTTP body)?

A

altaf-rehman

Author

The First Step

Please see below Request and Response

Curl
curl -X GET --header "Accept: application/json" --header "Authorization: Bearer U0pDMTFQMDFQQVMwMHxBQURpeTJNM

Request URL
https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

Response Body

{   "errorCode": "CMN-408",   "message": "[Meetings] permission required",   "errors": [     {       "errorCode": "CMN-408",       "message": "[Meetings] permission required",       "permissionName": "Meetings"     }   ],   "permissionName": "Meetings" }

Response Code 403

Response Headers

{
  "date": "Fri, 29 Sep 2017 07:56:45 GMT",
  "x-rate-limit-limit": "50",
  "routingkey": "SJC11P01PAS02",
  "x-rate-limit-remaining": "49",
  "content-length": "247",
  "rcrequestid": "bd5277fe-a4eb-11e7-a9b5-005056bb594d",
  "content-language": "en-US",
  "x-rate-limit-group": "light",
  "content-type": "application/json;charset=UTF-8",
  "x-rate-limit-window": "60" }

A

ak

The First Step

The HTTP method you are using is a GET.

Kindly refer to this link to see how to 'Create Meeting' using the API's :
https://developers.ringcentral.com/api-explorer/latest/index.html#/!/Meetings_%5BBeta%5D/createMeeti...

A

altaf-rehman

Author

The First Step

It's just an example of getting meetings list. I'm getting the same error when try to create meeting with POST endpoint

PhongVu

Community Manager

Hi Altaf,

You got that error because your sandbox account is not enabled to access meetings feature.
Can you let us know the type of your account. Is it a free developer account or are you a RingCentral customer/partner?

Kind regards,
Phong

M

Michael2890970020

The First Step

I don't even see a Meetings section in my Sandbox developer environment.

V

vincentlieffroy

New Participant

Hi, can anyone provide guidance for my account ? I am facing the same error on my sandbox account. Thanks

,

Hi there, i face the same error, can anyone verify my account (i.e. to see if my sandbx can create meetings) ? thanks a lot

PhongVu

Community Manager