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patel8363 avatar image
patel8363 asked ·

Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.


Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.
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lee2 avatar image
lee2 answered ·
I believe this is because there is no digital line associated to this user. 
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We did testing in the sandbox for our CRM and we had to get digital lines for the test extensions
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so how can i test with sendbox account
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now it's  working or not??
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Yes we finished and repurposed the numbers. 
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i need to implement ringcentral api in our site for Make call, receive call, Call log ,Recording,download recording using js or C#
so please give me a integration code
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Embbnux Ji avatar image
Embbnux Ji answered ·
Hi, Patel. If you are using sandbox environment, you can add free digital line(phone) to your extension in here  http://service.devtest.ringcentral.com/ . Need to login with your sandbox account. 
For RingCentral Embeddable, you can find document and examples in here  https://github.com/ringcentral/ringcentral-embeddable
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys