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Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.

  • November 13, 2018
  • 4 replies
  • 9050 views

Your extension is not allowed to make outbound calls with browser currently, please contact your account representative for an upgrade.

4 replies

  • Known Participant
  • November 13, 2018
I believe this is because there is no digital line associated to this user. 

Hi, Patel. If you are using sandbox environment, you can add free digital line(phone) to your extension in here http://service.devtest.ringcentral.com/ . Need to login with your sandbox account. 
For RingCentral Embeddable, you can find document and examples in here https://github.com/ringcentral/ringcentral-embeddable

  • New Participant
  • December 29, 2025

I am having this same issue


PhongVu
Community Manager
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  • Community Manager
  • December 29, 2025

I am having this same issue

This is an old question where RingCentral still support the sandbox environment. There is no more support for sandbox environment. Please create a new question and provide some details about the user properties.