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Hernan Domingo avatar image
Hernan Domingo asked ·

how add permission after completion of production

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Phong Vu avatar image
Phong Vu answered ·
Hi Hernan,

You have to clone the app and add new permissions. Then test your app in the sandbox to make sure it uses all the new and old permissions and meet the max error rate requirement.

Finally, you graduate the new app and suspend the old app.
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Anirban avatar image
Anirban answered ·

As per I know once your app is in production, you cannot change anything.

You need to ask devsupport@ringcentral.com for any help. Once they added the permission with your request(not sure if they do.. most probably they don't) you need to test again for that permission you acquired.

The official recommendation is to create a new app, add proper permissions and graduate it. So in that case you need to go through again.

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