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jessa-remo1 avatar image
jessa-remo1 asked ·

Template of Email Notification

Can we edit the template of the email notification that we are receiving?
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Hey Jessa, 

Which email notification are you referring to? Can you attach a screenshot? 

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Richard Dover avatar image
Richard Dover answered ·

I would like to edit the email notification that is sent when a person leaves a voicemail. These instructions are not accurate because there is no email notification tab. But I would like to do what it shows as an option to diet email notifications.

https://support.ringcentral.com/article/Customize-Notification-Email-Sent-to-Users.html

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Anirban avatar image
Anirban answered ·

@Richard Dover As per the reference you given here, you need to log in as admin to get the email notification tab.

I am able to see it here:

I can see it in my account. You need to log into as admin:

More > Account Settings > Appearance :

Email Notifications :

1607340111023.png

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Richard Dover avatar image
Richard Dover answered ·
  1. I just talk to tech-support and they say this feature has been removed, that is why I cannot see the email notification tab under appearance.
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