question

elizabeth-shirey avatar image
elizabeth-shirey asked ·

turn off emails for new text messages

does anyone know how to turn off emails for every text message received? I tried under preferences but I'm still getting emails.
General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

J.B. Ferguson avatar image
J.B. Ferguson answered ·
Yes...go to your User extension and select Notifications (it's on the far right). Then select the Messaging Notifications drop down. You can edit both Messaging and Service notifications under the Notifications section.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anna Romero avatar image
Anna Romero answered ·

You have to log into your extension settings on your web browser on service.ringcentral.com. Then go to Notifications on the left, then UN-CHECK the box for Email (when receiving Text Messages). Then SAVE.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban avatar image
Anirban answered ·

You need to select the user for whom you are turning off the notification under Notification tab:

1606380666855.png


Then you can un check the options you don't need.


1606380666855.png (52.5 KiB)
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app