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eric12345678910111213 avatar image
eric12345678910111213 asked ·

Disable incoming faxes during holidays

Many offices in our field turn off their fax machines over the holidays. I'd like to be able to do the same. Is there a way to temporarily disable incoming faxes for our account?
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michel5476 avatar image
michel5476 answered ·
on your fax extension, just turn off the "take messages" option
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eric12345678910111213 avatar image
eric12345678910111213 answered ·
To be clear, I want the faxes to not go through as "sent" for the sender, not just to stop our office from actually receiving faxes sent to us. Also, when I log in to the fax extension, it seems to still take me to the main line instead of just the dedicated fax number, and I don't want to disable people's ability to leave us a voice message during the holidays.
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michel5476 answered ·
yes, if your fax line does not answer and does not take messages - it should not be received.  Obviously test this first.  If for some reason it does not work, then change the line type to voice-only, and take no messages.  Again, probably after hours, configure and test.  Let us know how it works out.
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