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Though it is an old post, but for reference, any kind of new feature request can be done here https://ideas.ringcentral.com/
This helps to keep track on every feature requested
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How do I forward calls to an external number from a desk phone on demand?
User can't Warm Transfer
Hot Desking and Forwarding
my mobile is not ringing at the same time as the phone on PC any idea's
Ring to cell phone
Team messaging, video meetings and phone - all in one app.
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