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Though it is an old post, but for reference, any kind of new feature request can be done here https://ideas.ringcentral.com/
This helps to keep track on every feature requested
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Call Forwarding/Call Handling not going to mobile app
need to forward an extension to outside toll free number
Forward calls to another ringcentral Glip user
How do I set up forwarding only on certain days/times?
Team messaging, video meetings and phone - all in one app.
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