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How to print text message received in RC app?
Tags: messages
Oct 2, 2020 at 7:51am   •   2 replies  •  0 likes
Mary Wacker

I need printed documentation of some text messages received. Is there a way to print text messages from the RC app?

on Nov 17, 2020 at 12:54pm   •  0 likes

Message data export

  • Allows account admins to request exports of the account’s entire message history, and adds new ability to export the message history of a specific user or team.

Is this available yet?

on Dec 3, 2020 at 8:14am   •  0 likes

Tom, this is still an idea in the Ideas Portal which you can vote on HERE.

1 Answer
answered on Nov 10, 2020 at 11:32am  

I'm a lawyer too. I need to be able to prove I communicated with my client. I incorrectly assumed that texting in RingCentral would make that easy with a download feature similar to call logs.

I need to be able to download all text messages like the call log I receive monthly with the content of all texts in an excel file that can be sorted by phone number.

answered on Oct 5, 2020 at 9:16am  

Hi @Mary Wacker,

At this time there is not a way to print text messages. You can vote for this feature here.


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