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How to print text message received in RC app?

  • October 2, 2020
  • 3 replies
  • 2287 views

I need printed documentation of some text messages received. Is there a way to print text messages from the RC app?

Best answer by Jessica H.

Hi @Mary Wacker,

At this time there is not a way to print text messages. You can vote for this feature here.

3 replies

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  • Community Manager
  • Answer
  • October 5, 2020

Hi @Mary Wacker,

At this time there is not a way to print text messages. You can vote for this feature here.


  • New Participant
  • November 10, 2020

I'm a lawyer too. I need to be able to prove I communicated with my client. I incorrectly assumed that texting in RingCentral would make that easy with a download feature similar to call logs.

I need to be able to download all text messages like the call log I receive monthly with the content of all texts in an excel file that can be sorted by phone number.


  • New Participant
  • November 17, 2020

Message data export

  • Allows account admins to request exports of the account’s entire message history, and adds new ability to export the message history of a specific user or team.

Is this available yet?