question

Rajesh p avatar image
Rajesh p asked Phong Vu answered

Error code while sending the bulk sms(high volume of sms from postman), please help us in solving this issue

API IS returning the error message : "AGW-110" error and message: "Internal Server Error. Consult RC Support." while sending the bulk sms(high volume of sms) can any help us in solving this issue

rest api
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Anirban avatar image
Anirban answered Anirban edited

Maybe the server is temporarily down. You can check the issue by submitting a support ticket to the developers support team.

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Phong Vu avatar image
Phong Vu answered

Saying "High Volume SMS", do you use a phone number which is provisioned for High Volume SMS for your account? Remember that High Volume SMS is not supported in the sandbox.

See more about High Volume SMS

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys