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Raymond Camden avatar image
Raymond Camden asked ·

RingCentral phone with sandbox account?

I downloaded the RingCentral phone app and am unable to login in with my RC phone number or my main login account. I literally copied and pasted the values over and it won't let me login. Should my sandbox number work?

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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

By default it is set to production.

you can use the RingCentral soft phone and switch the soft phone to sandbox mode before login with your sandbox credentials.

On Windows: Ctrl + F2 On Mac OS: Fn + Command + F2

refer: https://developers.ringcentral.com/guide/basics/your-rc-phone

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