Question

RingCentral dashboard API - How to get Queue Monitor and Service Level data

7 years ago
February 2, 2018
3 replies
718 views

stan-katsyuk
New Participant
1 reply

Hello, I was wondering if anyone knows where to get the API for the RingCentral Live Reports feature:

I would like to get the following info from the RingCentral Dashboard:

1. Queue monitor (I need to know if value of callers in the queue is > 0 )

2. Service Level % (I need to know if the queue is below, at or above the stated % threshold)

Anonymous
0 replies
7 years ago
February 2, 2018

Hi Stan,

We don't have a Live Reports API just yet but we are considering this. Thanks for providing us your use cases. We don't have a date on when we can provide this yet but when we have additional information, we'll post it here.

stan-katsyuk
Author
New Participant
1 reply
7 years ago
February 5, 2018

Looking forward to your reply.

michael-corrigan
New Participant
1 reply
7 years ago
March 7, 2018

I'd also love to see this feature.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos + marketing

Reply

Related Posts

My list workflows are sending multiple emails to each user when triggered to send onceicon

I have 10 different task assigned to one user. I want to create workflow that will send only one email to user for all the 10 different Task. Please help

Introducing Workflow failure notifications for Office 365!

Sending Individualized Emailsicon

Workflow Execution Models and Design Patterns

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings